There are a few reasons why the website would produce an error message when attempting to submit a can code;
ERROR MESSAGE: CAN CODE IS INVALID. PLEASE TRY AGAIN.
- You may have accidentally entered a wrong character, please double check your can tab code, and make sure you are entering it in correctly.
- Occasionally, due to their tiny size, the tabs can have a misprinted character, that may look like something other than what it should be. (If this happens, Please Follow these Instructions)
ERROR MESSAGE: YOU HAVE ALREADY REDEEMED THIS CAN CODE.
- You may have accidentally entered a can code from a tab that you have already entered.
- You may have accidentally hit the submit button twice. To confirm, please visit "My Account" to view what Gear Packs you have currently unlocked.